Patient Services Coordinator at Laurel Eye Clinic

Seneca, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Active listening, Computer proficiency, Electronic health records, Time management, Attention to detail, Problem solving, Multitasking, Mathematical skills, Typing, Interpersonal skills

Industry

Medical Practices

Description

Description The Laurel Eye Clinic in Seneca has a part-time career opportunity for a motivated individual to become a Patient Services Coordinator. The ideal candidate will be positive, team oriented and demonstrate excellent customer service skills. Computer experience is necessary. Previous medical/surgical office experience preferred. Responsibilities include working with patients, answering multiple phone lines, scheduling appointments, duties related to the patient check in and check out process using electronic health records. Occasional travel is required. Travel benefits provided. Requirements Provides excellent customer service experiences with compassion, dedication and integrity for the patients and visitors of the practice according to the current policies and procedures. Demonstrates excellent communication skills in a variety of settings and styles, including but not limited to, written, verbal and non-verbal. Practices attentive, active listening and observation. Treats patients, customers and coworkers with respect and empathy. Willing to help, train and participate as a team member while displaying a positive attitude and even temperament. Begins work on time and conforms to work hours and assigned schedule. Limits excessive unscheduled absences and additional unpaid time off, in accordance with the applicable policy. Demonstrates reliability and dependability. Displays a professional appearance and adheres to the dress code policy. Speaks with good purpose, maintains confidentiality and does not participate in gossip and/or negativity. Manages time effectively, pays attention to detail, keeps work areas organized and manages multiple tasks simultaneously. Prioritizes job objectives appropriately when faced with unexpected obstacles. Takes initiative to solve problems and complete tasks and projects. Makes accurate decisions. Remains patient and calm when under pressure and dealing with a difficult patient and situation. Motivated to succeed, innovative, supports quality improvement and responds well to direction and constructive criticism. Committed to company values. Meets developmental goals by acquiring/maintaining certifications and professional growth. Travels as needed with reliable transportation and willing to work flexible hours including evenings and weekends as needed. Demonstrates proficient knowledge of computers and software applications, including basic typing and mathematical skills. Adheres to all regulatory and compliance guidelines to mitigate any legal risk. Follows practice policies and procedures. Able to read, write and fluently speak the English language.

Responsibilities

The Patient Services Coordinator is responsible for managing patient check-in and check-out processes using electronic health records. They also handle multiple phone lines, schedule appointments, and provide compassionate customer service to patients and visitors.