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Patient Services Coordinator at MCHC Health Centers
Ukiah, California, United States -
Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient-Centered Care, Team Collaboration, Communication, Problem Solving, Scheduling, Appointment Management, Patient Feedback, Service Delivery, Customer Service, Healthcare Setting

Industry

Medical Practices

Description
Description At MCHC Health Centers we’re all about making a positive impact. We’re a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, you’re not just doing a job, you’re making a difference. Summary Are you passionate about patient-centered care and team collaboration? MCHC is seeking a dedicated Patient Services Coordinator to ensure seamless access to care and to optimize patient flow. Essential Duties and Responsibilities Communicates relevant patient information clearly and promptly to care team members to ensure continuity of care. Collaborates with team members to overcome access barriers and find solutions to patient appointment needs. Monitors provider schedules and uses the color-coded scheduling system to optimize patient flow, including real-time confirmation calls, managing no-shows, walk-ins, and same-day appointments. Conducts robust and real-time confirmation calls, and follows up with patients who missed appointments to identify and resolve barriers to care. Shares patient feedback with supervisors to improve service delivery and patient satisfaction. We Offer a Cadillac Benefits Package Medical, Dental, and Vision Insurance Paid Time off (PTO) and Paid Vacation Life Insurance 401(k) with up to 4% Employer Match Flexible Spending Account (FSA) Requirements High school diploma or General Education Degree (GED) Preferred Qualifications One or more years’ experience in a customer service role One or more years’ experience in a healthcare setting
Responsibilities
The Patient Services Coordinator ensures seamless access to care and optimizes patient flow by communicating relevant patient information to care team members. They collaborate with team members to overcome access barriers and manage appointment needs effectively.