Patient Services Coordinator at PT Solutions

Park Ridge, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

21.0

Posted On

28 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Insurance Verification, Authorization Management, Payment Reconciliation, Communication, Relationship Management, Scheduling, HIPAA Compliance

Industry

Hospitals and Health Care

Description

Why Join PT Solutions? At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive. In this role, you’ll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need—quickly and confidently. At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025! Clinic Address: Park Ridge 112 Euclid Ave Park Ridge, Illinois 60068 United States What You Will Get In addition to the standard benefit offering, you can expect to receive: Competitive compensation with ability to earn performance-based incentives Professional development through strategic internal platforms Opportunity for career progression with a nationwide physical therapy practice Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws) Reimbursement for endurance race entry fees Your Responsibilities as a Patient Service Coordinator Reconcile patient payments and units billed while following HIPAA guidelines Follow appropriate processes for Insurance Verification and/or benefits management Obtain authorization and/or prior authorization Over the counter collections and reconciliation of all charges weekly and monthly Maintain relationships with patients, providers, clinicians, and internal operational departments Qualifications At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required). 1-2 years of customer service experience (experience with healthcare preferred). Bilingual in Spanish preferred. Schedule Full Time between clinic hours M-F, 7a-7p Compensation Pay Range: $19 - $21 hourly (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position) A Mission That Moves Us At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we’re committed to your professional growth and empowering you to shape the future of rehabilitation therapy. Join us and transform care. Let’s go further together. Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action. We are an equal opportunity employer and welcome all qualified candidates to apply.

Responsibilities

As a Patient Service Coordinator, you will manage administrative and communication processes, including verifying insurance coverage and coordinating physician referrals. You will ensure that patients have seamless access to care.