Job Title: Patient Services Coordinator
Location: Ocala, FL
Job Type: Full-Time
Company: Radiology Associates of Ocala

ABOUT US

Radiology Associates of Ocala is a leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive, professional environment. Join a collaborative, purpose-driven team making a real impact in the Ocala community through innovation in healthcare.

POSITION OVERVIEW

We are seeking a full-time Patient Services Coordinator to join our fast-paced outpatient imaging center. In this role, you will be the first point of contact for patients and play a vital part in ensuring a smooth and positive patient experience. You’ll be responsible for accurately collecting and entering patient demographic and insurance information, verifying insurance details, and providing exceptional customer service.

QUALIFICATIONS

• High School Diploma or GED required
• Minimum of 1 year experience in a medical office or healthcare setting
• Strong computer and data entry skills
• Excellent customer service and communication skills
• Knowledge of medical terminology preferred
• Understanding of Medicare, Medicaid, PPOs, and HMOs is a plus

• Greet patients and collect copays, deductibles, and any outstanding balances
• Review scheduled appointments and radiology orders for accuracy
• Answer multi-line phone system and direct calls appropriately
• Verify insurance information and ensure all necessary authorizations are obtained
• Accurately enter demographic and insurance data into the system
• Provide excellent customer service to patients, addressing questions or concerns professionally