EXPERIENCES THAT MATTER…

• Your professionalism allows you to greet and build rapport with our patients while also completing the check-in process in a timely manner. This in turn allows you to provide quick notification to our clinical staff when a patient has arrived.
• In conversations with our patients, both on the phone and in person, you will provide red carpet customer service through your willingness to ask appropriate questions to assess the patient’s needs and provide all necessary information.
• You will use your knowledge of our processes to effectively collect copays and patient balances as necessary and provide receipt of payment back to patients.
• During the check-out process, you will coordinate with patients and clinical staff to provide appointment scheduling that is both convenient for patients and in accordance with physician and/or office guidelines.
• Your knowledge of Electronic Medical Record (EMR) systems and other medical office technology will provide the background needed to navigate, effectively chart patient information, and communicate with other staff members within the EMR.
• Keeping the lobby and desk area tidy is a must for someone who possesses your level of organization skills.
• Your go-getter work ethic will have you ready to jump in and help out with any additional tasks.
  Qualifications:

Please refer the Job description for details