Patient Services Coordinator at University Clinical Health

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Appointment Scheduling, Registration, Demographic Information Updates, Vital Signs Taking, Medical Chart Maintenance, Co-payment Collection, Physician Order Execution, Patient Satisfaction, Phone Triage, Pre-certification, Authorization, Prescription Refill Authorizations, Chart Preparation, Prioritization, Multi-tasking, Communication

Industry

Hospitals and Health Care

Description

Description Who We Are: As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients. Position Summary: The Patient Services Coordinator (PSC) performs appointment scheduling and registration for patients and updates demographic information. The PSC will also perform various patient care activities to assist physicians, including preparing the examination room for the patient, taking patient vital signs, and recording vitals in medical charts. This position also maintains patients’ medical charts and receives co-payments for the visit. Key Results Areas (KRAs): Physician order execution Patient satisfaction Clinic resource availability Regulatory compliance Phone triage Pre-certification & authorization Patient care Patient scheduling Prescription refill authorizations Chart preparation Ability to travel to satellite clinic 1-2 times weekly Core Competencies Ability to prioritize and multi-task Excellent communication skills Keyboarding skills and aptitude for learning patient database program Knowledge of OSHA requirements Knowledge of medical terminology Committed to supporting UCH’s standard to medical excellence Requirements Education & Experience: High School diploma or equivalent Required Certified Medical Assistant Certification from an accredited teaching establishment Required If not currently certified, must obtain certification within the first 90 days of employment. 1 - 2 years of related work experience is Preferred

Responsibilities

The Patient Services Coordinator is responsible for scheduling appointments, registering patients, updating demographic information, and performing basic patient care activities such as preparing rooms and recording vital signs. This role also involves maintaining medical charts and processing co-payments for patient visits.