The Medical Admin Assistant will support a growing Australian healthcare and physiotherapy practice , providing day-to-day administrative and client support across the business.

The role will provide additional support to the team as the business and client base continue to grow, with a focus on reception and administrative tasks, client communication, appointment coordination, follow-ups, and invoice-related administration.

The successful candidate will work closely with the existing team and support the day-to-day patient/client experience, helping take administrative and client-interaction responsibilities off the wider team.

Key Role Deliverables

- Provide general administrative and reception support to the physiotherapy team.

- Manage client communications, including responding to general enquiries and follow-ups.

- Assist with appointment rebooking and scheduling.

- Contact clients regarding appointment changes or cancellations.

- Support follow-up communications with clients as required.

- Assist with invoice-related administration and follow-ups.

- Handle client messages and communications using the agreed communication channels.

- Support the team with day-to-day administrative tasks as required.

- Maintain accurate and organised client and administrative records.

- Work independently while escalating matters that require input from the wider team.

Education Requirement

Relevant qualification or training in Business Administration, Healthcare Administration, or a related discipline is preferred but not essential. Relevant practical experience will be highly regarded.

Minimum Years of Experience in Similar Role

2–3+ years of relevant administrative, reception,

The Medical Admin Assistant will support a growing Australian healthcare and physiotherapy practice , providing day-to-day administrative and client support across the business.

The role will provide additional support to the team as the business and client base continue to grow, with a focus on reception and administrative tasks, client communication, appointment coordination, follow-ups, and invoice-related administration.

The successful candidate will work closely with the existing team and support the day-to-day patient/client experience, helping take administrative and client-interaction responsibilities off the wider team.

Key Role Deliverables

- Provide general administrative and reception support to the physiotherapy team.

- Manage client communications, including responding to general enquiries and follow-ups.

- Assist with appointment rebooking and scheduling.

- Contact clients regarding appointment changes or cancellations.

- Support follow-up communications with clients as required.

- Assist with invoice-related administration and follow-ups.

- Handle client messages and communications using the agreed communication channels.

- Support the team with day-to-day administrative tasks as required.

- Maintain accurate and organised client and administrative records.

- Work independently while escalating matters that require input from the wider team.

Education Requirement

Relevant qualification or training in Business Administration, Healthcare Administration, or a related discipline is preferred but not essential. Relevant practical experience will be highly regarded.

Minimum Years of Experience in Similar Role

2–3+ years of relevant administrative, reception,