Patient Services Officer (Medical Admin)

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

Join GenesisCare Frankston as a Patient Services Officer (Medical Administration) and become part of a passionate team delivering personalised, high-quality cancer care using advanced technology.

Enjoy working in a supportive and collaborative environment with strong connections to leading specialists and hospitals. You’ll also have the opportunity to grow your career through ongoing professional development, exposure to innovative healthcare practices, and pathways within a global organisation.

This is a 9-month Part-time position (2 days per week) offering an excellent opportunity to further develop your administrative experience within a healthcare setting.

More specifically, you will:

- Provide efficient day-to-day administrative and clerical support to ensure smooth clinic operations

- Coordinate, schedule, and confirm patient appointments with accuracy and care

- Manage billing and receipting processes at the time of appointment

- Maintain accurate data entry across clinical and administrative systems

- Prepare, scan, file, and manage patient documentation in line with privacy standards

- Ensure patient records and administrative files are up to date and well maintained

- Contribute to effective clinic workflows through organised and proactive support

- Liaise with internal teams to support scheduling, documentation, and operational processes

- Manage competing priorities in a fast-paced and patient-focused environment

We’re looking for someone who has:

- A strong commitment to delivering exceptional patient care and customer service

- Excellent communication and organisational skills, with the ability to engage with a range of stakeholders

- The ability to work both independently and collaboratively within a team

- Experience with patient billing systems (knowledge of Medicare is highly regarded)

- A professional, empathetic phone manner and confidence managing a high volume of enquiries

- High attention to detail with strong organisational capability

- A flexible, adaptable approach and the ability to thrive in a busy clinical setting

Benefits of joining our team:

- The opportunity to work with a vibrant and supportive team focused on delivering exceptional patient outcomes.

- A close-knit team culture with a solid sense of community.

- Free,

Patient Services Officer (Medical Admin)

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

Join GenesisCare Frankston as a Patient Services Officer (Medical Administration) and become part of a passionate team delivering personalised, high-quality cancer care using advanced technology.

Enjoy working in a supportive and collaborative environment with strong connections to leading specialists and hospitals. You’ll also have the opportunity to grow your career through ongoing professional development, exposure to innovative healthcare practices, and pathways within a global organisation.

This is a 9-month Part-time position (2 days per week) offering an excellent opportunity to further develop your administrative experience within a healthcare setting.

More specifically, you will:

- Provide efficient day-to-day administrative and clerical support to ensure smooth clinic operations

- Coordinate, schedule, and confirm patient appointments with accuracy and care

- Manage billing and receipting processes at the time of appointment

- Maintain accurate data entry across clinical and administrative systems

- Prepare, scan, file, and manage patient documentation in line with privacy standards

- Ensure patient records and administrative files are up to date and well maintained

- Contribute to effective clinic workflows through organised and proactive support

- Liaise with internal teams to support scheduling, documentation, and operational processes

- Manage competing priorities in a fast-paced and patient-focused environment

We’re looking for someone who has:

- A strong commitment to delivering exceptional patient care and customer service

- Excellent communication and organisational skills, with the ability to engage with a range of stakeholders

- The ability to work both independently and collaboratively within a team

- Experience with patient billing systems (knowledge of Medicare is highly regarded)

- A professional, empathetic phone manner and confidence managing a high volume of enquiries

- High attention to detail with strong organisational capability

- A flexible, adaptable approach and the ability to thrive in a busy clinical setting

Benefits of joining our team:

- The opportunity to work with a vibrant and supportive team focused on delivering exceptional patient outcomes.

- A close-knit team culture with a solid sense of community.

- Free,