Patient Services Officer at SA Health

, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

67154.0

Posted On

18 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Medical Records Management, Reception, Switchboard Operations, Administrative Support, Attention To Detail, Confidentiality, Time Management, Teamwork, Organization

Industry

Hospitals and Health Care

Description

[https://publicstorage.dc2.pageuppeople.com/532/ProviderAsset/scribble/d7c3dc23-c5ff-4ad0-80bc-aa0b178e148d.png] * Eyre and Far North Local Health Network * Location: Port Lincoln Health Service * Salary: $64,195 - $67,154 p.a (pro rata) + 12% Superannuation + Leave Loading + Salary Sacrifice Benefits * Permanent Part-time position (contracted hours are negotiable) over a 24/7 roster. * More than one position available Join the team that keeps our health service running smoothly. Port Lincoln Hospital is seeking two enthusiastic and organised Patient Services Officers to join our Medical Records team in permanent part-time roles. This is a rewarding opportunity to play a vital role behind the scenes, supporting patient care through the accurate management of medical records while providing a professional and welcoming service to patients, visitors and staff. Working as part of a supportive team, you'll contribute to the efficient operation of patient administration services, including reception, medical records management, switchboard operations and general administrative support. How Will You Contribute: * Provide professional reception, switchboard and administrative support across the Patient Services Department. * Maintain accurate patient information and medical records while supporting effective patient management systems. * Work collaboratively with clinical and administrative teams to ensure efficient service delivery across the hospital. * Contribute to a safe, high-quality and patient-focused environment through teamwork, continuous improvement and excellent customer service. Who Are We Looking For? * Do you enjoy providing exceptional customer service and creating a positive experience for patients and visitors? * Are you highly organised with excellent attention to detail and the ability to manage competing priorities? * Do you thrive in a team environment while confidently working independently when required? * Are you adaptable, reliable and committed to maintaining accuracy and confidentiality in everything you do? About Us With its ancient outback landscapes, boutique vineyards, oyster farms and Australia’s best-kept-secret surf coast, Eyre and Far North will inspire and energise you. The Eyre and Far North Local Health Network (EFNLHN) is responsible for the planning and delivery of hospital and health services over 337,626 square kilometres, taking in the Eyre Peninsula, western part of South Australia and north to Coober Pedy. We are one of the largest LHNs by area in Australia and communities include Ceduna, Cleve, Coober Pedy, Cowell, Cummins, Elliston, Kimba, Oodnadatta, Port Lincoln, Streaky Bay, Tumby Bay and Wudinna. Services include acute care, medical, accident and emergency, surgery, birthing and midwifery, specialist consultancy, renal dialysis, chemotherapy, transfusions, rehabilitation, residential and community aged care, respite care, transitional care packages, Aboriginal health, mental health, allied health, community health, community nursing, palliative care, community home support packages and home modifications. Click here [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sahealth.sa.gov.au%2Fwps%2Fwcm%2Fconnect%2Fpublic%2Bcontent%2Fsa%2Bhealth%2Binternet%2Fcareers%2Fworking%2Bfor%2Bsa%2Bhealth%2Four%2Bservices%2Fworking%2Bat%2Befnlhn%2Fworking%2Bat%2Beyre%2Band%2Bfar%2Bnorth%2Blocal%2Bhealth%2Bnetwork&data=05%7C02%7CEmmanuele.Cirillo%40sa.gov.au%7C2b4ecd44064f4025de7608dea3f2d0e4%7Cbda528f7fca9432fbc98bd7e90d40906%7C0%7C0%7C639128460451682015%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=NhkXFVLJJY2OGLN6VB0CWC3VWqrwVh9kcUIUEKeyrHI%3D&reserved=0] to learn more about living and working in Eyre and Far North Local Health Network. Why Join Us * Make a real difference and feel like an important part of the community. Being part of Eyre & Far North means you will be supported both personally and professionally, can take advantage of education and training opportunities, will have access to flexible working hours and be part of an inter-professional approach to holistic health care. * Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year Click here more information [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsecure.dc2.pageuppeople.com%2Fapply%2FTransferRichTextFile.ashx%3FsData%3DUFUtVjMtZwnF_jlr-iv2ZkRi7_asJF9LYAl3CTrCXw7hBHlu8JqbF3nRuoWVpdcm5vcFJ6Wd0fnLoqy8a4-_iUsxZ2YJ6oLQTkZkl9c-HiT0nCBVZ-YqIy4ukHDH5_5MZ5EGHa_skls136cU28kHjZDunMf47Q~~&data=05%7C02%7CEmmanuele.Cirillo%40sa.gov.au%7C2b4ecd44064f4025de7608dea3f2d0e4%7Cbda528f7fca9432fbc98bd7e90d40906%7C0%7C0%7C639128460451706875%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WdyuJOOW59QUf7Lds0lLguQHERSqhkw%2F35qMDea1rhw%3D&reserved=0] * Wellbeing and counselling support: support for you and your family via our free Employee Assistance Program * Relocation support: relocation reimbursement of up to $15,000 may be available to people relocating for this opportunity. More information available from SA Health Careers - Relocation support [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sahealth.sa.gov.au%2Fwps%2Fwcm%2Fconnect%2Fpublic%2Bcontent%2Fsa%2Bhealth%2Binternet%2Fcareers%2Fworking%2Bfor%2Bsa%2Bhealth%2Four%2Bbenefits%2Frelocation%2Bsupport&data=05%7C02%7CEmmanuele.Cirillo%40sa.gov.au%7C2b4ecd44064f4025de7608dea3f2d0e4%7Cbda528f7fca9432fbc98bd7e90d40906%7C0%7C0%7C639128460451729683%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=zmjrr5rtWsS4xrvb0MfHmG9RgK5kOiU%2FRVCKSzTp0u4%3D&reserved=0]. * Employee recognition: supportive and collaborative work environment where your contributions are valued and recognised. Our Commitment to Diversity and Inclusion SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence. We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best. Applicant Information The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements. Check(s) * National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients) * Immunisation Risk for this position is - Category B (indirect contact with blood or body substances) SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sahealth.sa.gov.au%2Fwps%2Fwcm%2Fconnect%2FPublic%2BContent%2FSA%2BHealth%2BInternet%2FClinical%2BResources%2FClinical%2BPrograms%2Band%2BPractice%2BGuidelines%2FImmunisation%2Bfor%2Bhealth%2Bprofessionals%2FHealth%2Bcare%2Bworker%2Bimmunisation%2Band%2Bscreening%2Brequirements&data=05%7C02%7CEmmanuele.Cirillo%40sa.gov.au%7C2b4ecd44064f4025de7608dea3f2d0e4%7Cbda528f7fca9432fbc98bd7e90d40906%7C0%7C0%7C639128460451752467%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=zUVAO72F1NWXpEzqw5vguOWvhnATZHL9IHpzvduw0Qk%3D&reserved=0] in the workplace. For more information about the role please refer to the role description provided below. Job Ref: 942337 Enquiries Shane LeBrun Patient Services Team Leader Phone: +61876691016 E-mail: Shane.LeBrun@sa.gov.au Application Closing Date: 2 July 2026 - 11:55PM Refer to the SA Health Career Website - How to apply [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sahealth.sa.gov.au%2Fwps%2Fwcm%2Fconnect%2Fpublic%2Bcontent%2Fsa%2Bhealth%2Binternet%2Fcareers%2Fhow%2Bto%2Bapply%2Fhow%2Bto%2Bapply&data=05%7C02%7CEmmanuele.Cirillo%40sa.gov.au%7C2b4ecd44064f4025de7608dea3f2d0e4%7Cbda528f7fca9432fbc98bd7e90d40906%7C0%7C0%7C639128460451775323%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=PloiVlY%2F1WiA0pN5ljZda%2B9nHR51yqoRh584DQ%2BxSXM%3D&reserved=0] for further information. Eligibility: Open to Everyone 942337 Patient Services Officer Port Lincoln Hospital - Role Description.pdf [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMt9M7v10Ndxu2shlE5QD7bdDgmj3jAiTHwlSXVWSVaUjeD8kgXOut3BhRwblDXg0U0_3jDeuVqEe2sbPL7OFkBemtO7YAQg_eGZhlAplyZkK-NEF1ec5T2585_9ShOynY9qd1IVKFSH6NMhTSA6WUC0A%7e%7e]

Responsibilities

Provide professional reception, switchboard, and administrative support within the Patient Services Department. Manage medical records accurately to support patient care and efficient hospital operations.