Patient Services Officer at SA Health

Newmarket, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

67154.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative support, Customer service, Data entry, Patient records management, Appointment coordination, Microsoft excel, Word processing, Office administration, Clerical support, Communication, Record keeping

Industry

Hospitals and Health Care

Description

[https://publicstorage.dc2.pageuppeople.com/532/ProviderAsset/aecda10f-2e03-4b15-a69b-0cabfe90e338.png] * Flinders and Upper North Local Health Network – Port Augusta * ASO2 | Part Time 0.5 FTE | Ongoing * Base Salary Range: $64,195 - $67,154 p.a (pro rata) JOIN US AS A PATIENT SERVICES OFFICER AND BE AT THE HEART OF DELIVERING SEAMLESS, HIGH-QUALITY SUPPORT TO PATIENTS AND STAFF! Discover the Flinders and Upper North - Where Lifestyle Meets Opportunity Imagine living where your commute is short, your weekends are long, and your backyard is filled with breathtaking landscapes. The Flinders and Upper North region offers a lifestyle that blends career growth with endless adventure. Here, you’ll have more time for what matters most - whether that’s exploring the rugged beauty of the Flinders Ranges, enjoying time on the water, connecting with friends, or simply embracing the serenity of regional living. With access to quality public and private schools, plus tertiary education options, this is an ideal place to raise a family and build a future. Your Career with FUNLHN When you join us, you’re not just taking a job - you’re becoming part of a supportive, welcoming team dedicated to improving the health and wellbeing of our communities. We offer flexible working arrangements to suit your lifestyle, professional development opportunities to help you grow, and a workplace where every role matters. Whatever your position, you’ll play a vital role in ensuring the smooth operation of our health network and making a real difference in the lives of those we serve. Make the move. Discover a region where life is simpler, opportunities are greater, and community matters. Come and Discover FUNLHN! [https://www.youtube.com/watch?v=Sc5uurPYJXA] Our Benefits: * Financial Incentive: On top of your annual salary and standard entitlements, you may be eligible to boost your take-home pay even further by enjoying salary packaging [https://www.smartsalary.com.au/] options. * Be Part of a Supportive Team: Work in an inclusive environment where everyone is valued, respected, and empowered to make a difference in the health of our community. * Balance Work and Life: Flexible working arrangements help you maintain a healthy balance between rewarding work and personal commitments. * Prioritise Your Wellbeing: Enjoy Fitness Passport [https://portal.fitnesspassport.com.au/FUNLS] discounts for you and your family, annual voluntary flu vaccinations, and access to confidential counselling through our Employee Assistance Program. * Relocation Support: Up to $13,000 reimbursement may be available for those relocating. Learn more a SA Health Careers - Relocation support [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sahealth.sa.gov.au%2Fwps%2Fwcm%2Fconnect%2Fpublic%2Bcontent%2Fsa%2Bhealth%2Binternet%2Fcareers%2Fworking%2Bfor%2Bsa%2Bhealth%2Four%2Bbenefits%2Frelocation%2Bsupport&data=05%7C01%7CEmmanuele.Cirillo%40sa.gov.au%7C18d3028d50cd48f2462d08dbb2799fe7%7Cbda528f7fca9432fbc98bd7e90d40906%7C1%7C0%7C638300007679569025%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Y1zKcgABuewu6Uh0vCdZRkoHH5bXRCtIUyBTpGA2kxg%3D&reserved=0]. * Accommodation Assistance: Accommodation support may be available to make relocating easier (conditions apply). Site and Service: Port Augusta Hospital and Regional Health Service Port Augusta Hospital and Regional Health Service is a leading regional hospital in South Australia, offering 58 beds, including flex and monitored beds, and a broad range of services such as emergency care, general and surgical services, maternity, outpatient clinics, and outreach programs. We are proud to provide chemotherapy services, along with a Renal Dialysis Unit and a Paediatric Department - both the largest outside of Adelaide - ensuring advanced care close to home for our community. Our dedicated team works in close partnership with community health services and Aboriginal health providers, delivering inclusive, high-quality care to all areas of the region. Find out more about the Services at Port Augusta Hospital and Health Service | SA Health [https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/services/hospitals/regional+hospitals+and+health+services/funlhn+hospitals+and+health+services/port+augusta+hospital+and+regional+health+service/services+at+port+augusta+hospital+and+health+service] Living and Working in the Flinders and Upper North Region - Port Augusta [https://www.youtube.com/watch?v=SCsApGMam5Q] About the Role: Step into a vital support role as a Patient Services Officer, delivering high-quality, confidential administrative, customer service and data entry support to clients, staff and visitors. You will play a key role in maintaining accurate patient records, coordinating appointments, managing correspondence and supporting smooth day-to-day operations across the service. In this role, you will ensure records and data are maintained in line with required standards, contribute to admissions and discharge processes, and provide professional frontline service by responding to enquiries and liaising with staff and external providers. You will also support administrative functions such as preparing documents, coordinating meetings, and maintaining systems and supplies, while contributing to quality improvement initiatives and promoting a positive, safe and collaborative work environment. About You: * You must have a high level of competency in the use of computers, word processing and office administration processes and procedures. * You must have sound work processing and data entry skills. * You must have experience in providing administrative and clerical support services. * You must have the ability to develop spreadsheets using the Microsoft Excel application. Immunisation Risk for this position is - Category B (indirect contact with blood or body substances) Applicant Information: * Please refer to the role description below for more detailed information on the position, responsibilities, and qualifications. * SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence. * We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best. * This is a part time vacancy, working 37.5 hours per fortnight and salary will be adjusted according to actual hours worked. * The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. * Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description. * SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sahealth.sa.gov.au%2Fwps%2Fwcm%2Fconnect%2FPublic%2BContent%2FSA%2BHealth%2BInternet%2FClinical%2BResources%2FClinical%2BPrograms%2Band%2BPractice%2BGuidelines%2FImmunisation%2Bfor%2Bhealth%2Bprofessionals%2FHealth%2Bcare%2Bworker%2Bimmunisation%2Band%2Bscreening%2Brequirements&data=05%7C01%7CLucy.Camilleri%40sa.gov.au%7C4f148950ac4b4148fa9f08db20524c7c%7Cbda528f7fca9432fbc98bd7e90d40906%7C1%7C0%7C638139310064552525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=FEgqQUOdrX7RLiam9flcwd8wZBIXFYU%2BhnV5EaPrQA8%3D&reserved=0] in the workplace. Want To Know More? Contact: Marie Guazzelli - A/Patient Services Manager, 8668 7507, Marie.Leo2@sa.gov.au [Marie.Leo2@sa.gov.au] Job Ref: 936977 Application Closing Date: Saturday 16th May 2026 - 11:55PM Refer to the SA Health Career Website How to Apply [https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/careers/how+to+apply/how+to+apply] for further information. 936977 ASO2 Role Description [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtkaMltNlBIEh-y3k2sUC-dpUa5332f6xzNMmP501QqHA8iJWDt5Jy039syXtYNudKZ_pE1bGQuyEwKuKlANqgvM59AtLWWFpcdkmrOOm6R3Ger5tZYCf_ZBKSZd-cIB2dr7b_ljs89PlltCCgP4L-gw%7e%7e] JCS+Patient+Services+Assistant+final.pdf [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtOSWNY_Sz54DPtWHFGvXTtDZcBNn4fTkcA2B6psOZvkTNW6tbTiNXfnXZbrIenKVAmh1RNoGWyzZIQjmQzcw_gfH4pljDoVWTCXelhF5RBqRTvzy3sUoNWz198YJiLvTjknhS1fKU3CPrJyip6RMzvQ%7e%7e] Australian applicant guidelines [https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/careers/how+to+apply/australian+applicant+guidelines] International applicant guidelines [https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/careers/how+to+apply/international+applicant+guidelines]

Responsibilities

The Patient Services Officer provides high-quality administrative, customer service, and data entry support to patients, staff, and visitors. Key duties include maintaining accurate patient records, coordinating appointments, and managing correspondence to ensure smooth hospital operations.