Patient Services Rep

at  RWJBarnabas Health

Req #: 0000185789
Category: Billing/Collections/Registration
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: MG Orthopedics - North

QUALIFICATIONS:

Required:

• High School Diploma or General Education Degree (GED)
• Relevant experience and/or training, or equivalent combination of education and experience
• Demonstrates a clear understanding of the importance of patient satisfaction and safety.
• Strong oral and written communication skills
• Attention to accuracy and detail.
• Able to multitask and work under pressure.
• The ability to work independently and in a team environment.
• Excellent customer service
• Travel to Essex, Hudson and Bergen County

Preferred:

• Associate degree or bachelor s Degree
• Previous medical receptionist experience or background in general office
• EPIC experience
• Knowledge of medical terminology and electronic medical record (EMR) systems
• Bilingual in Spanish and English

SCHEDULING REQUIREMENTS:

• Shift Working: Monday Friday 8:30am-5:00pm
• Full time
• Hours are subject to change based off practice needs.
• Travel may be required.

ESSENTIAL FUNCTIONS:

• Performs patient check-in and check-out functions.
• Answers routine questions in person and over the telephone
• Performs basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail.
• Creates and maintains health record information, files, and organizes as needed.
• Coordinates with insurance providers and handles pre-authorizations and certifications as necessary.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.