Patient Services Rep - Special Needs at Tower Health

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

0.0

Posted On

06 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer Skills, Customer Service Skills, Detail Oriented, Communications Skills, Interpersonal Skills, General Clerical Skills, Medical Terminology, Microsoft Office Applications, Multi Line Telephone, Operational Skills, Multitasking, Organizational Skills

Industry

Hospitals and Health Care

Description

Job Summary The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner. BENEFITS Generous time off, tuition assistance, and comprehensive benefits Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience Employee Assistance Program, Retirement Savings Program, Life Insurance, and more! #STC Qualifications Schedule: Mon - Fri, 8 1/2 hours per day, schedule to be worked will be between 8a - 6:30p with advanced notice given. The scheduled start and end times require flexibility to meet the needs of the practice. Education Requirements Completes and maintains all competencies and trainings as required for role. High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Experience Relevant experience Required Skills Computer Skills to include use and navigation Customer Service Skills Detail Oriented Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Medical Terminology Microsoft Office Applications Multi Line Telephone Operational Skills Multitasking Organizational Skills Overview About St. Christopher's Hospital for Children St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital. In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Hospital Tour About the Organization Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Responsibilities

The Patient Services Representative handles patient registration, scheduling, and insurance verification. They are also responsible for collecting payments, processing preauthorizations, and providing general clerical support to ensure efficient department operations.