Patient Services Representative (38159) at COMMUNITY HEALTH CARE

Tacoma, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

28.8

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Billing, Payment Plans, Referrals, Appointments, Sliding Fee, Electronic Health Record, Practice Management, Communication, Problem Solving

Industry

Hospitals and Health Care

Description

Job Details Job Location: Community Health Care - Hilltop Regional Health Center - Tacoma, WA 98405 Position Type: Full Time Education Level: High School Salary Range: $20.17 - $28.80 Hourly Job Shift: Monday - Friday - 8:00am to 5:00pm Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community. We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more! We are looking for Patient Services Representative’s to join our clinics! Our Patient Services Representatives provide customer service to patients regarding their accounts including setting up payment plans, answering questions concerning bills, and ensure billing information is accurate in system. They also process referrals to specialty care, dieticians, radiology exams, community resources and contact patients to make appointments. They will ensure copays and deductibles are adjusted based on patient’s sliding fee level (as appropriate) plus they review sliding fee paperwork for completeness and ensure documented correctly in electronic health record (E.H.R) and practice management (E.P.M) systems. They also answer billing questions from staff, vendors, and patients. Plus, other duties as assigned. Qualifications High School Diploma plus 1 year experience in medical front office or combination of relevant experience and education. We encourage anyone with a relevant combination of education and experience to apply.

Responsibilities

Patient Services Representatives provide customer service to patients regarding their accounts, including setting up payment plans and answering billing questions. They also process referrals and ensure billing information is accurate in the system.