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Patient Services Representative - CCP Camp Hill at UPMC

Camp Hill, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Interaction, CheckIn, Copayment Collection, Information Update, Appointment Scheduling, Healthcare Navigation, Biometrics Registration, MyUPMC Portal Promotion, Financial Education, Insurance Verification, Consent Signatures, HIPAA Compliance, Phone Calls, Record Scanning, Typing Skills, Medical Terminology

Industry

Hospitals and Health Care

Description

Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Camp Hill. Weekend and evening availability required to support the hours of operation. Office experience preferred. Responsibilities: Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information. Scheduling: Arrange follow-up appointments and connect patients to services. Support: Help patients navigate the healthcare system and provide clear instructions. Technology: Register patients in Biometrics and promote MyUPMC portal. Financial Advocacy: Educate patients on financial responsibilities and connect them to resources. Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations. Admin Tasks: Handle phone calls, scan records, and perform office duties. Completion of high school or equivalent required. Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. Two years of experience in a medical, billing, fiscal, or customer service role preferred. Knowledge of medical terminology preferred. Prior experience with Medipac, Epic, or other health records systems preferred. Licensure, Certifications, and Clearances: Act 31, Act 33, Act 34, Act 73. UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The representative will manage patient interactions, including greeting, check-in, copayment collection, and updating patient information. Key duties also involve scheduling appointments, assisting patients with navigating the healthcare system, and handling administrative tasks like phone calls and record scanning.