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Patient Services Representative - CCP Kids Way at UPMC
Hermitage, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Interaction, Scheduling, Support, Technology, Financial Advocacy, Compliance, Admin Tasks, Medical Office Experience, EPIC Experience, Medical Terminology, Customer Service, Insurance Verification, HIPAA Regulations, Office Equipment, Typing Skills, Health Records Systems

Industry

Hospitals and Health Care

Description
Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Hermitage. Evening availability required to support the hours of operation. 1-2 years of medical office and EPIC experience preferred. Responsibilities: Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information. Scheduling: Arrange follow-up appointments and connect patients to services. Support: Help patients navigate the healthcare system and provide clear instructions. Technology: Register patients in Biometrics and promote MyUPMC portal. Financial Advocacy: Educate patients on financial responsibilities and connect them to resources. Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations. Admin Tasks: Handle phone calls, scan records, and perform office duties. Completion of high school or equivalent. Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. Two years of experience in a medical, billing, fiscal, or customer service role preferred. Knowledge of medical terminology preferred. Prior experience with Medipac, Epic, or other health records systems preferred. Licensure, Certifications, and Clearances: Act 31, Act 33, Act 34, Act 73. UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative will greet patients, assist with check-in, and help navigate the healthcare system. Responsibilities also include scheduling appointments and educating patients on financial responsibilities.