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Patient Services Representative - CCP Moon at UPMC
Coraopolis, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Patient Interaction, Scheduling, Healthcare Navigation, Technology Proficiency, Financial Advocacy, Compliance, Administrative Tasks, Medical Terminology, Office Equipment, Typing Skills, Insurance Verification, Consent Management, Health Records Systems, Biometrics Registration, MyUPMC Portal Promotion, Phone Handling

Industry

Hospitals and Health Care

Description
Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Part-Time Patient Services Representative to support the office in Coraopolis. Weekend and evening availability required to support the hours of operation. Customer service experience preferred. Responsibilities: Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information. Scheduling: Arrange follow-up appointments and connect patients to services. Support: Help patients navigate the healthcare system and provide clear instructions. Technology: Register patients in Biometrics and promote MyUPMC portal. Financial Advocacy: Educate patients on financial responsibilities and connect them to resources. Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations. Admin Tasks: Handle phone calls, scan records, and perform office duties. Completion of high school or equivalent. Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. Two years of experience in a medical, billing, fiscal, or customer service role preferred. Knowledge of medical terminology preferred. Prior experience with Medipac, Epic, or other health records systems preferred. Licensure, Certifications, and Clearances: Act 31, Act 33, Act 34, Act 73. UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative will greet patients, assist with check-in, and help navigate the healthcare system. Responsibilities also include scheduling follow-up appointments and educating patients on financial responsibilities.