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Patient Services Representative - CCP Norwin at UPMC
North Huntingdon Township, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Interaction, Check-in, Copayment Collection, Scheduling, Healthcare Navigation, Biometrics Registration, MyUPMC Portal Promotion, Financial Education, Insurance Verification, Consent Signatures, HIPAA Compliance, Phone Calls, Record Scanning, Typing Skills, Medical Terminology, Epic

Industry

Hospitals and Health Care

Description
Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Norwin. Epic experience preferred. Responsibilities: Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information. Scheduling: Arrange follow-up appointments and connect patients to services. Support: Help patients navigate the healthcare system and provide clear instructions. Technology: Register patients in Biometrics and promote MyUPMC portal. Financial Advocacy: Educate patients on financial responsibilities and connect them to resources. Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations. Admin Tasks: Handle phone calls, scan records, and perform office duties. Completion of high school or equivalent required. Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. Two years of experience in a medical, billing, fiscal, or customer service role preferred. Knowledge of medical terminology preferred. Prior experience with Medipac, Epic, or other health records systems preferred. Licensure, Certifications, and Clearances: Act 31, Act 33, Act 34, Act 73. UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The representative will manage patient interactions, including greeting, check-in, copayment collection, and updating information, while also arranging follow-up appointments and connecting patients to necessary services. Key duties involve technology use for registration, financial advocacy, and ensuring compliance with insurance verification and HIPAA regulations.