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Patient Services Representative - CCP Shippensburg at UPMC
Shippensburg, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Front Desk Experience, Medical Office Experience, Patient Interaction, Scheduling, Technology, Financial Advocacy, Compliance, Admin Tasks, Medical Terminology, Health Records Systems, Proficient Typing Skills, Office Equipment, Insurance Verification, Consent Signatures, HIPAA Regulations

Industry

Hospitals and Health Care

Description
Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Part-Time Patient Services Representative to support the office in Shippensburg. Customer service or front desk experience preferred. Medical Office experience a plus. Responsibilities: Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information. Scheduling: Arrange follow-up appointments and connect patients to services. Support: Help patients navigate the healthcare system and provide clear instructions. Technology: Register patients in Biometrics and promote MyUPMC portal. Financial Advocacy: Educate patients on financial responsibilities and connect them to resources. Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations. Admin Tasks: Handle phone calls, scan records, and perform office duties. Completion of high school or equivalent. Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. Two years of experience in a medical, billing, fiscal, or customer service role preferred. Knowledge of medical terminology preferred. Prior experience with Medipac, Epic, or other health records systems preferred. Licensure, Certifications, and Clearances: Act 31, Act 33, Act 34, Act 73. UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative will greet patients, assist with check-in, and help navigate the healthcare system. Responsibilities also include scheduling appointments, educating patients on financial responsibilities, and performing various administrative tasks.