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Patient Services Representative (FT; 40hrs/wk) - Temple Physicians Inc, Ft at Temple University Health System
Philadelphia, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Preregistration, Re-registration, Re-verification, Insurance Verification, Documentation, Demographic Information Collection, Scheduling, Customer Service, Communication, Multitasking, Teamwork

Industry

Hospitals and Health Care

Description
Responsible for completing the preregistration, re-registration and/or re-verification processes following department procedures using identified technology and appropriate registration/billing systems. In addition, responsible to accurately identity, verify, and document insurance coverage for scheduled services utilizing all available electronic and manual sources. Requires daily communication with patients/caregivers, schedulers and insurance companies via telephone in order to obtain accurate demographic, insurance, referring provider and patient liability information. Performs all front desk functions in addition to handling all scheduling functions. Answers phones, greets patients and family members in a warm and welcoming manner and works as part of a team to provide a good patient experience. This role requires a calm, rational demeanor; effective job performance; and ability to multitask in hectic, high-pressured, emotionally charged situations. Customer service is a key component of all duties. Education High School Diploma or Equivalent Required Experience 2 years experience in a secretarial or clerical/general office position Required 1 year experience in a healthcare setting Required Licenses
Responsibilities
The representative is responsible for completing patient preregistration, re-registration, and insurance verification processes using established procedures and technology. This role also involves performing all front desk functions, answering phones, and greeting patients warmly to ensure a positive patient experience.