Patient Services Representative / Medical Assistant at ADVENT
Eden Prairie, Minnesota, United States -
Full Time


Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

26.81

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Time Management, Multitasking, Customer Service, Communication Skills, Microsoft Office, Electronic Health Records, Attention To Detail, Problem-solving, Teamwork, Medical Documentation, Patient Scheduling, Clinical Support

Industry

Hospitals and Health Care

Description
Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Patient Services Representative/Medical Assistant Location: Eden Prairie, MN (assist in Maple Grove and Eagan, as needed) Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Part-time Patient Services Representative/Medical Assistant you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. What You’ll Do as a PSR: Greet patients warmly and check them in using our Electronic Health Record (EHR) system Coordinate and order sleep study devices Review upcoming schedules to confirm insurance and patient documentation are complete Schedule appointments and manage patient flow for a smooth clinic experience Answer incoming calls and provide overflow support to the call center as needed Open and close the clinic following established protocols Ensure proper documentation, process payments, and support daily clinic operations Order medical supplies and pharmaceuticals as needed What You’ll Do as a MA: Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment Ensure a smooth and seamless patient experience throughout the day Collaborate closely with clinical staff to support quality care Room patients and accurately document medical history and vitals in the EMR Welcome patients warmly and assist with scheduling needs What You Bring: Strong time management skills and the ability to multitask effectively Experience working with performance-based goals or metrics A customer-first mindset and excellent communication skills Tech-savvy with experience in Microsoft Office and Electronic Health Records High attention to detail and accuracy A problem-solver who thrives in a fast-paced environment A positive, team-oriented attitude and strong work ethic Ability to train at our Woodbury and Blaine clinics Flexibility to work at our Eden Prairie clinic and assist in Maple Grove and Eagan, as needed Valid driver license Why Choose ADVENT: 16+ days PTO (prorated first year) + paid holidays Health, dental, and vision coverage with employer-paid HRA 401k match & life insurance Regular business hours—no nights or weekends A culture that values solutions and encourages growth Schedule: Monday, Tuesday, Thursday and Friday: 7am-5pm This is a full-time, 32hr flex position Explore more at: ADVENT Careers Website
Responsibilities
The role involves greeting patients, managing clinic flow, and performing administrative tasks using electronic health records. Additionally, the position requires providing hands-on clinical support, including rooming patients and documenting medical history.
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