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Patient Services Representative at Motion Physical Therapy Group

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Hospitals and Health Care

Description

Overview Patient Services Representative Job Location: 672 Parkside Avenue 4th Floor Brooklyn, NY (Brooklyn; outpatient clinic) Job Type: Full-Time (Mon - Fri; 40 hours per week. Will further discuss work schedule during interview.) Salary: $19.00/hour (commensurate with experience) How MOTION PT Group, a member of the Confluent Health Family Supports You: Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks! And more! Responsibilities You’ll achieve success by: Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience Qualifications High School Diploma/GED required Basic office and customer service skills Previous experience in a similar role desired but not required Who We Are: Motion PT Group is a member of the Confluent Health family of companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them. Confluent Health and Motion Physical Therapy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and Motion Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Responsibilities

The Patient Services Representative is responsible for assisting patients with their inquiries and providing support for their healthcare needs. This role involves managing patient interactions and ensuring a positive experience.