Patient Services Representative - Neurology at Lifepoint Health

Hickory, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Greeting Patients, Answering Phones, Appointment Scheduling, Data Entry, Electronic System, Insurance Verification, Patient Check-in, Patient Check-out, Referral Processing, Co-pay Collection, Charge Posting, Balance Processing, Office Policies Explanation, Patient Portal Enrollment

Industry

Hospitals and Health Care

Description

Patient Services Representative - Neurology (FT) Job Summary (PSR) The Patient Services Representative position is a medical office position responsible for front office processes COMPANY DESCRIPTION Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers. Essential Functions(PSR) * Greeting patients entering the physician practice. * Answering office phones, making appointments, confirming appointments and rescheduling when necessary. * Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. * Assists in checking out patients and assists them with referral processing and scheduling process * Collects co-pays and posts charges. * Charge entry and patient balance processing. * Distributes information to patients regarding office policies, procedures, information about the practice, etc. * Explain and enroll patients in the patient portal. * Additional responsibilities as needed Benefits - Wide range of benefits options! * Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs. * HSA * 401(K) retirement plan contributions * Generous Paid Time Off * Accident & Critical Illness Insurance * Prescription Assistance with OptumRx * Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft. * Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week. * Free travel and entertainment discount program to ensure you enjoy your time away from work. Why join our team? Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you! Minimum Education * High school diploma or equivalent required * Graduate from a medical office assistant program preferred Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Responsibilities

This Patient Services Representative role manages all front office medical processes, including greeting patients, handling communications, and managing appointments for the Neurology department. Key duties involve accurately checking in patients, verifying demographics and insurance, processing payments, and assisting with referrals and check-out procedures.