Patient Services Representative (part time) at Sauk Prairie Healthcare

Prairie du Sac, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Customer Service, Multiline Telephone Handling, Insurance Verification, Payment Collection, Document Scanning, Emergency Response, Communication Skills, Data Entry, Form Completion, Visitor Management, Office Machinery Maintenance, Cash Handling, Medical Terminology, Interpersonal Skills, Time Management

Industry

Hospitals and Health Care

Description

Looking to be part of a team that provides extraordinary healthcare from the heart? You Belong Here. POSITION SPECIFICS Title: Patient Services Representative FTE: .6375 (51 hours per 2 week pay period) Schedule: Monday, Tuesday & Every other Wednesday 5am to 1pm; Every other Saturday and Sunday 7am to 2pm Holiday Rotation: 2 holidays per year Weekend Rotation: Every other Saturday and Sunday 7am to 2pm On Call Requirements: None POSITION SUMMARY Responsible for greeting and helping direct all patients, visitors and vendors, registering patients for inpatient or outpatient services and answering a multiline telephone. Registration may occur via telephone prior to the patient’s visit or in person in a hospital/clinic setting. POSITION TECHNICAL RESPONSIBILITIES Greets and directs all patients, visitors and vendors. Also maintains the visitor and vendor log. Verify and accurately enter all patient demographic information, either in person or by telephone, including verifying insurance plans and eligibility at each patient visit, I in both hospital and clinic settings. Address and identify patients’ communication needs, contacting an interpreter when necessary and maintaining the iPad checkout process. Complete forms obtain signatures and scan documents into record to accompany inpatients and outpatients, i.e.: Consent for Treatment, Important Message from Medicare, among others. Collect copays, deductibles and any self-pay balances, where permissible (cash, checks, credit card payments). Document and reconcile any payments collected at the end of the shift and send cash payments to the Billing Department. Answer a multi-line computer-based switchboard telephone and either responds to inquiry, directs caller to appropriate personnel, or takes and communicates messages appropriately. Regulate overhead paging, and act as control center for codes, announcing the code and direct staff during emergency situations. (any weather warnings, bomb threats, etc.) Scanning, order supplies, distribute faxes, direct patients and visitors, screen sales people, sign for packages, reserving meeting rooms electronically, and monitor maintenance and upkeep of office machinery. Other duties as assigned. POSITION REQUIREMENTS Education: Required: High School Diploma or equivalent Preferred: None Experience: Required: None Preferred: 3-6 months previous customer service experience; Previous healthcare experience, including medical terminology and cash handling desired Licenses and Registrations: Required: None Preferred: None Certification(s): Required: Patient Access Specialist Certification within one year of employment. This will be provided by employer. Preferred: None. BENEFIT SUMMARY Competitive health and dental insurance options Flexible paid time off to balance work and life Retirement plan with immediate vesting and employer match Free membership to our state-of-the-art fitness facility Generous tuition reimbursement Employer provided life and disability insurance Free parking at facility #IND101 When you choose a career at Sauk Prairie Healthcare, you will enjoy a respectful, collaborative work environment where patient safety and quality are our highest priorities. Whether you’re seeking a job in nursing, medical imaging or another clinical field, or looking to bring your experience and excellent work ethic to one of the many non-clinical roles on our team, you’ll feel like You Belong Here. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Responsibilities

The Patient Services Representative is responsible for greeting and directing patients, visitors, and vendors, as well as registering patients for services. They also handle telephone inquiries and manage patient demographic information.