ABOUT EYE-Q

Consistently ranked one of the top ten “Best Companies to work for in Central California” since 2006. EYE-Q Vision Care proudly serves the California Central Valley. We are a fast-paced, highly complex practice and offer several specialty services to our patients. Our team of ophthalmologists, optometrists, and professional support staff handle all aspects of eye/vision care, from general exams to complex surgeries. We are looking for individuals who are enthusiastic, energetic, and passionate about providing excellent care to our patients while treating fellow coworkers with dignity and respect.
EYE-Q Vision Care is seeking applicants for the position of Patient Services Representative to join our team. Are you looking to grow and develop your career in Ophthalmology? We are seeking an employee with great interpersonal skills who can develop relationships with pediatric patients and staff. This position will require working closely with patients and visitors to conduct their check-ins and assist with questions regarding appointments, insurances, and balances. These procedures will require a technologically savvy candidate with world-class customer service experience.

REQUIRED SKILLS/ABILITIES:

• Bilingual in Spanish.
• Exceptional customer service and communication skills.
• Ability to use or learn computer programs such as Microsoft Excel and NextGen.

EDUCATION AND EXPERIENCE:

• High school diploma or general education degree (GED).
• Six months to oneyear related experience and/or technical school training.
• Electronic Medical Records experience (preferred).
  Preference will be given to applicants with experience in an ophthalmology setting. This is a full time position with a benefits package. Hourly rate will be determined based on experience and training of the candidate.
  Review of applications will continue until the position is filled.
  POSITION LOCATION: EYE-Q Vision Care Clovis.

• Greets patients and visitors (vendors, etc.) in a courteous and professional manner.
• Directs visitors to their destination.
• Covers both checkin and checkout processes.
• Assists with patient requests for forms and medical records requests.
• Ensures insurance is verified.
• Collects outstanding balances and posting payments.