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Patient Services Representative (PSR) at North Country Family Health Center Inc
City of Watertown, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Appointment scheduling, Patient check-in, Patient check-out, Phone etiquette, Charting, Computer literacy, Interpersonal skills, Verbal communication, Attention to detail, Problem resolution, Adaptability, Resourcefulness

Industry

Hospitals and Health Care

Description
Description The Patient Service Representative (PSR) works as part of a team with other PSRs and Clinic Supervisors to ensure smooth patient flow within the practice on a day-to-day basis. This includes customer service, making appointments, checking patients in and out, answering phones and directing inquiries, and assisting the clinical team with charting tasks. BENEFITS: Group health/dental/vision, agency funded voluntary life insurance, 403b Retirement Plan available upon hire, and generous vacation and sick time (start accrual immediately upon hire!) Requirements Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement at the discretion of supervisor. Has excellent interpersonal and verbal communication skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude and high energy, is a quick learner, is adaptable to change, and is resourceful and proactive when identifying and resolving problems. *NoCo is an equal opportunity employer
Responsibilities
The Patient Service Representative ensures smooth daily patient flow by managing appointments, check-in/out processes, and phone inquiries. They also provide administrative support to the clinical team, including assistance with charting tasks.