Patient Services Representative - Seasonal at ADVENT

Strongsville, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Time Management, Multitasking, Communication Skills, Attention to Detail, Problem Solving, Teamwork, Tech Savvy, Electronic Health Records, Microsoft Office

Industry

Medical Practices

Description

Description ADVENT is looking for extra help this Holiday Season! Join our team for a seasonal opportunity to make a meaningful difference. Brighten the season for our patients with great service and a welcoming smile. Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Patient Services Representative - Seasonal Location: Strongsville, OH (with occasional support at nearby clinics) Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. What You’ll Do: Greet patients warmly and check them in using our Electronic Health Record (EHR) system Coordinate and order sleep study devices and upload reports into the system Review upcoming schedules to confirm insurance and patient documentation are complete Schedule appointments and manage patient flow for a smooth clinic experience Answer incoming calls and provide overflow support to the call center as needed Open and close the clinic following established protocols Ensure proper documentation, process payments, and support daily clinic operations Order medical supplies and pharmaceuticals as needed Room patients Safety and sanitation of clinic What You Bring: Previous experience in a medical or healthcare setting preferred Strong time management skills and the ability to multitask effectively Experience working with performance-based goals or metrics A customer-first mindset and excellent communication skills Tech-savvy with experience in Microsoft Office and Electronic Health Records High attention to detail and accuracy A problem-solver who thrives in a fast-paced environment A positive, team-oriented attitude and strong work ethic Valid driver license Why Choose ADVENT: Regular business hours - no nights or weekends? A culture that values solutions and encourages growth? Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself!? Training provided Full or part time temporary seasonal positions Explore more at ADVENT Careers

Responsibilities

As a Patient Services Representative, you will greet patients, check them in, and ensure they feel supported throughout their visit. You will also manage appointment scheduling, coordinate medical supplies, and maintain clinic operations.