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Patient Services Representative (SF/TMU) at Analyte Health
, , Philippines -
Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

6.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Medical assistant, Empathy, Brand advocacy, Contact center experience, Communication skills, Computer literate, Organization, Attention to detail, Results oriented, Patient-centric attitude, Professionalism, Ethical conduct, Issue escalation

Industry

Information Technology & Services

Description
We are actively seeking a Patient Services Representative professional that is a certified medical assistant that has an empathetic demeanor and positive attitude to join our remote workforce! We need someone who enjoys making a difference, and can confidently build brand advocacy, deliver empathy, and assist our clients with whatever they may need. If this sounds like you, Analyte Health may be ideal for you! We are 100 percent committed to taking care of business and our clients, so if you are too, please consider joining the team! SKILLS and REQUIREMENTS: Must have a College Degree Must be professional, ethical, and have a patient-centric attitude Must be results oriented and pay strong attention to detail Must be well organized and computer literate Must have at least 2 years of contact center experience Must be a true team player with great communication skills Must be able to advocate our brands well English speaker, Bilingual is a plus! Ability to maintain excellence attendance Must be flexible as our work schedules vary! Experience supporting subscription based products or services Proactively identifies and escalates issues to support the patient experience and brand BENEFITS: Hourly base pay, $6 USD with a progressive raise structure Weekly Pay Work From Home (No Commuting Required) Paid Training Paid meal break Company-Issued Workstations and Equipment POTENTIAL SCHEDULE Wednesday -Sunday 11AM-8PM CST Tuesday-Saturday 10AM-7PM CST Friday - Tuesday 8AM - 5PM CST
Responsibilities
The Patient Services Representative will provide empathetic support to clients while building brand advocacy. They are responsible for identifying and escalating issues to ensure a positive patient experience.