Patient Services Representative at TRI-CENTURY EYE CARE PC

Doylestown, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

19.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Check-in, Appointment Scheduling, Insurance Verification, Payment Processing, Billing Inquiries, Electronic Medical Records (EMR), Communication, Multitasking, Organization, Customer Service, Filing, Faxing, Scanning, HIPAA Compliance

Industry

Medical Practices

Description

Description Tri-Century Eye Care is hiring a full-time Patient Services Representative to support our fast-paced ophthalmology practice. If you’re passionate about helping patients, thrive in a busy front-desk environment, and enjoy being the first point of contact in a medical office, this is a great opportunity to grow your career in healthcare. What You'll Do Welcome patients, check them in, and ensure a smooth and friendly experience Schedule, confirm, and reschedule appointments Verify insurance coverage and process patient payments Handle billing questions and assist with financial inquiries Maintain accurate and up-to-date electronic medical records (EMR) Serve as a communication hub between patients, clinical staff, and insurance providers Provide excellent customer service and resolve patient concerns Complete administrative tasks such as filing, faxing, scanning, and document management Support daily office operations to keep patient flow running efficiently Perks & Benefits Starting at $19/hour, based on experience Medical, dental, and vision insurance (group plan + complementary vision plan) 401(k) with employer contribution and profit-sharing after 12 months Paid Time Off Paid Holidays Uniform reimbursement Employer-paid group life insurance Voluntary Life, AD&D, and disability coverage Flexible Spending Accounts (FSA) Benefits begin the 1st of the month after hire (some after 90 days) Requirements What we're looking for 1+ years of experience in a medical office, healthcare administration, or customer service Strong communication, multitasking, and organizational skills Comfort working in a fast-paced environment High school diploma or equivalent Proficiency with basic office software Familiarity with EMR systems and medical terminology is a plus Experience with insurance verification or medical billing preferred Prior ophthalmology experience is helpful but not required — we will train the right candidate Additional Details Mix of desk-based work and active patient interaction Must adhere to HIPAA and maintain patient confidentiality Reliable transportation is necessary

Responsibilities

The representative will be the first point of contact, responsible for welcoming patients, managing check-in processes, and handling appointment scheduling and confirmation. Key duties also involve verifying insurance, processing payments, maintaining accurate EMRs, and serving as a communication hub.