Patient Services Representative Urgent Care - Wyomissing at Tower Health

Wyomissing, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Scheduling, Customer Service, Insurance Verification, Preauthorization Processing, Electronic Medical Records, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi Line Telephone, Clerical Skills, Communication Skills, Interpersonal Skills, Organizational Skills, Detail Oriented

Industry

Hospitals and Health Care

Description

Job Summary The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The Patient Services Representative is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned. #READ Qualifications Education Requirements High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Required Skills Computer Skills to include use and navigation Customer Service Skills Detail Oriented Excellent Communication Skills Excellent Interpersonal Skills General Clerical Skills Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Word Multi Line Telephone Operational Skills Organizational Skills Overview Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area. Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour

Responsibilities

The Patient Services Representative manages patient registration, scheduling, and insurance verification while providing clerical support. They are responsible for processing payments, scanning documents into the EMR, and maintaining a professional environment for patients and staff.