Patient Services Representative at Westside Family Healthcare Inc
Wilmington, DE 19805, USA -
Full Time


Start Date

Immediate

Expiry Date

03 Dec, 25

Salary

0.0

Posted On

03 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Ged

Industry

Hospital/Health Care

Description

MINIMUM OBJECTIVE QUALIFICATIONS

  • High school diploma or GED
  • One year of work experience in customer service
  • Experience using Microsoft Office software
  • Bi-lingual Spanish
    PIa4e313e97f0c-25404-3610504

How To Apply:

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Responsibilities
  • Checks in patients (in person or via Curbside Check-In) in a timely and friendly manner
  • Verify and update patient demographic and payer information in electronic medical record system
  • Expedites patient processing by having them fill out forms or assisting them when needed and keeps providers, Nurses, Medical Assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
  • Collect and properly post all fees, payments, co-payments from patients and reconcile daily charges
  • Assists uninsured patients in completing a Sliding Fee Scale application, Title X scales, and/or directs them to an Enrollment Specialist when necessary
  • Assists patients with scheduling follow up appointments or moves existing appointments within the schedule as needed
  • Assists patients with laboratory orders, signing patients in for lab work, verifying insurances, printing orders
    PM22
    Requirements:
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