MINIMUM QUALIFICATIONS REQUIRED:

1. Any one or combination totaling three (3) years (36 months) from the categories below:

A. Coursework in business, finance, public administration, social sciences, or a closely related field as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)
• Associate’s Degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)

B. Progressively responsible work experience in patient services work (such as admissions, billing, collection, and/or interviewing) in a hospital.

PREFERRED QUALIFICATIONS:

• Previous experience in a healthcare or social services setting
  To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.
  Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.
  The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
  The university provides accommodations to applicants and employees. Request an Accommodation

• Schedules transportation services through rideshare platforms such as Kaizen, Roundtrip, Uber, Lyft, etc. to arrange pick up and drop offs.
• Verifies transportation benefits for patients, educates patients regarding non-emergency transportation options, and facilitates enrolling them into transportation coverage.
• Researches, compiles and enters data for insurance reimbursement, rideshare costs, and volumes.
• Helps mitigate complications that arise from transportation issues.
• Provides excellent customer service in a timely, professional, and respectful manner.
• Receives, records, and responds to feedback from patients and communicates back to transportation providers.
• Performs other related duties as assigned by leadership.
• Schedules and reschedules appointments to coincide with patient transportation needs.
• Within UI Health’s work queues, documents and manages tasks, closing them upon completion.
• Performs basic insurance verification and pre-authorization for transportation services.
• Escorts patients to their transportation as necessary.
• Monitors expirations of authorizations and initiates requests for extensions.
• Stays up to date as policies, regulations, and payor requirements change.
• Schedules same-day medicar ordering through Elite
• Perform other related duties and participate in special projects as assigned.