Patient Services Specialist - Front Office and Call Center at DERMSURGERY ASSOCIATES PA
Bellaire, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Check-in/Check-out, Call Center Support, Scheduling, Referral Coordination, EMR/PMS Proficiency, Customer Service, Medical Billing Collection, Communication Skills, Organization Skills

Industry

Medical Practices

Description
Description Now Hiring: Patient Services Representative (Check-In/Check-Out & Call Center) Full-Time | Monday–Friday | No Weekends Join our growing, patient-focused dermatology practice! We are seeking a friendly, organized, and dependable Patient Services Representative to support our busy multi-provider clinic. This role includes front desk check-in/check-out responsibilities as well as call center support. The Patient Services Representative is often the first and last impression of our practice. We are looking for someone who is professional, detail-oriented, and enjoys working with patients in a fast-paced environment. Responsibilities Greet patients warmly and complete check-in procedures Collect co-pays/deductibles Schedule follow-up appointments and coordinate referrals Answer incoming calls promptly and professionally Assist patients with scheduling and general inquiries Maintain accurate patient information in the EMR/PMS system Provide exceptional customer service at all times What We Offer Monday–Friday schedule (no weekends!) Comprehensive benefits package Paid time off and holidays Supportive leadership and a collaborative team environment Opportunities for growth within the organization If you are passionate about patient care and want to be part of a professional, welcoming dermatology team, we would love to hear from you! Experience with Modernizing Medicine Software is a plus. Requirements Previous medical office or call center experience preferred Dermatology experience a plus Strong communication and organizational skills Comfortable working with multiple providers and a high patient volume Proficient with computers and electronic medical records Positive attitude and team-oriented mindset
Responsibilities
Manage front office operations including patient check-in, check-out, and co-pay collection. Provide call center support by handling inquiries, scheduling appointments, and coordinating referrals.
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