Patient Services Specialist Lead- Harborview Medical Center Radiology at University of Washington Medical Center

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

71796.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Training, Scheduling, Problem Solving, Compliance, Performance Evaluation, Patient Support, Operational Changes

Industry

Hospitals and Health Care

Description

Job Description Harborview Medical Center- – Radiology Department has an outstanding opportunity for a Patient Services Specialist Lead. WORK SCHEDULE: Mondays- Fridays, 15:00-23:30 Evening Shift No Telework POSITION HIGHLIGHTS Only Level I trauma and burn center in the region Close proximity to public transportation Harborview ranks among the nation's top hospitals in rehabilitation care, neurology, neurosurgery and orthopedics Convenient location Close proximity to public transportation PRIMARY JOB RESPONSIBILITIES Lead Patient Services Specialists and other assigned staff, and perform the work of the other Patient Services Specialist levels. Participate in interviewing applicants Train and orient new employees and/or volunteers to department Provide feedback to supervisor for employee performance evaluations, corrective action plans and training plans Review and correct the work performed by others for compliance with established procedures Schedule emergency shift assignments Identify and resolve problems or unusual situations; recommend changes as necessary Monitor and evaluate policies and procedures to suggest operational changes Assists in the preparation and maintenance of provider and clinic schedules Perform the work of the Patient Services Specialist 1, 2, and 3. Other duties as requested REQUIREMENTS High School graduation or equivalent AND Three years of Patient Support Service experience OR Equivalent education/experience ABOUT HARBORVIEW MEDICAL CENTER As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. Challenge. Collaboration. Compassion. ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $50,160.00 annual Pay Range Maximum: $71,796.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ Shift: Evening Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: WFSE HMC About the UW Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. Use the filters or enter keywords in the search box (such as “custodian,” “nursing” or “manager”) to explore available opportunities. To find temporary opportunities, enter “temporary” in the search box. If you are a current UW employee: You must log into Workday and apply internally through the UW Jobs Hub. Looking for faculty, librarian or academic staff positions? Please visit our Academic Jobs site. Looking for student employment? Learn more on our Student Employment site. There are many perks to working for the University of Washington. Learn more about the benefits that could be available to you as a UW employee. Sign up for Job Alerts to be notified about job opportunities at the UW that interest you; you’ll be one of the first to learn when openings become available. You will be asked to create an account if you do not already have one.

Responsibilities

The Patient Services Specialist Lead will lead and supervise Patient Services Specialists, participate in hiring and training, and ensure compliance with established procedures. Additional responsibilities include scheduling, problem resolution, and performing the duties of lower-level Patient Services Specialists.