Patient Services Specialist at Limitless Male

Omaha, Nebraska, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Positive Attitude, Team Player, Multitasking, Communication, Financial Discussions, Organizational Skills, Customer Service, Medical Office Experience, Email Composition, Billing Software Knowledge, Electronic Medical Records, Patient Education, Appointment Booking, Insurance Verification, Patient Flow Management, Professional Appearance, Health and Safety Procedures

Industry

Health;Wellness & Fitness

Description

Description Core Responsibilities: Has a contagious and positive work ethic, inspires others, and models the behaviors of genuine, caring, friendly, and organized. Self-motivated, team player, with desire to be promoted in a growing medical practice. Excellent multitasking while maintaining positive attitude. Educates patients with regard to financial options for services. Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of patient needs. Principal Duties and Responsibilities: Greets patients, answering questions, booking appointments, facilitating patient requests. Oversees patient flow. Responds to request and inquiries from the patients and the general public in person and over the phone and via email. Maintains provider schedules. Collects all insurance information, verifies patient demographics, educates patients on financial options/cost for services, processes payments, posts patient balances, and completes daily patient call backs. Monitors and optimizes systems that meet staff communication utilizing a multi-line phone system, email, fax machine, printer, copier, and scanner to process patients through the Trillion Health & Hormone process. Maintains a neat and clean work environment and professional appearance and adherence to relevant health and safety procedures. Discharges patients, assists office and clinical staff, and closes office at end of day. Requirements Positive, motivated, efficient, team player. Excellent ability to communicate, follow up, and keep organized. Confident having financial discussions with patients. Ability to multi-task and work well under pressure. Strong knowledge of email composition and communication. Knowledge of computer software, and the ability to learn billing software, and electronic medical records required. Prior experience in fast paced service industry or customer service role preferred. Prior experience in a medical office setting preferred but not required.

Responsibilities

The Patient Services Specialist greets patients, answers questions, and facilitates patient requests while overseeing patient flow. They also educate patients about financial options for services and maintain provider schedules.