Patient Services Specialist / PCA

at  Advanced Radiology Consultants

Join our Culture of Caring!
Advanced Radiology is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We look for team members who want to grow and be professionally challenged, while enjoying a rewarding, caring and friendly environment.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to multi-task and function in a fast paced, high volume environment is a must
• Strong typing skills desired
• Bi-lingual skills are helpful
• Basic knowledge of anatomy and medical terminology
• Ability to assist patients on and off exam tables

EDUCATIONAL REQUIREMENTS:

• High school diploma or general education degree (GED)
• Graduate of Medical Office Assistant Program preferred
• Minimum 1-2 years’ related experience and/or training; or equivalent combination of education and experience.

• Greet patients and visitors with warmth, compassion, and demonstrated commitment to exceptional service.
• Communicate with referring physicians, patients and others by telephone to provide information, answer questions, schedule appointments and call backs, etc.
• Complete patient admission process accurately and efficiently.
• Provide and explain exam preps to patients, resolve patients’ questions or concerns; if necessary seek assistance from technologists or physicians.
• Receive and record patient copays as required by health insurance carriers; ensure that collected cash and checks are processed according to established protocols and schedules.
• Provide assistance to technologists, patient care assistants, physicians and other ARC staff as requested.
• Scan documents accurately.
• Ensure that incoming faxes are delivered and/or acted on immediately.
• Maintain records of all outside reads; ensure that results are communicated on time.
• Stocking and preparing radiologic rooms; and assisting the patient on and off the exam table.
• Weekend hours required on rotating schedule.