Patient Services Specialist at Providence Health Care, Inc

Spokane, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Healthcare Registration, Multitasking, Problem Solving, Time Management, Compliance Knowledge, Insurance Knowledge, Demographic Information Gathering, Medical Information Documentation, Communication Skills, Patient Interaction, Stress Management, Attention to Detail, Cultural Sensitivity, Technical Support, Operational Support

Industry

Hospitals and Health Care

Description

Patient Services Specialist - Patient Access Department at Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WA Shift Details: Part-time, Night Shift One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise. The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: H.S. Diploma or GED 1 year customer Service or healthcare registration Preferred Qualifications: Coursework/Training: Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework. Upon hire: Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) Registrar or third party payor experience Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Responsibilities

The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance, and medical information. This role requires providing superior customer service and maintaining knowledge of compliance requirements and insurance plans.