Patient Services Specialist at Providence Medical Grp.

Lubbock, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Customer Service, Financial Clearance, Demographic Information Collection, Insurance Information Collection, Patient Liability Collection, Client Service Activities, Valuables Collection, Professional Communication, Respectful Interaction, Healthcare Experience, On-site Support, Scheduled Visits, Unscheduled Visits, Positive Encounters, Team Collaboration

Industry

Hospitals and Health Care

Description

Patient Services Specialist Under the direction of the PAS manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Children's Hosp (Methodist Children's Hosp) and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Please note the following important details regarding this position: This posting is for multiple openings of a Patient Services Specialist This role is an onsite position and will report onsite daily as scheduled This role requires for you to be located within a commutable distance of our office location listed below: Texas: Lubbock Work Status Available: Part time Shifts Available: Day Shifts Hours: Monday - Friday, 8AM-5PM CST Required Qualification: 6 months of Healthcare experience in Business office, Hospital or Medical Office setting. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Responsibilities

The Patient Services Specialist assists patients during the registration and arrival process for both scheduled and unscheduled visits. They are responsible for collecting demographic and insurance information, completing financial clearance functions, and providing basic customer service.