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Patient Services Specialist at Providence Medical Grp.

Spokane, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Healthcare Registration, Demographic Information, Insurance Information, Medical Information, Documentation, Communication, Problem Solving, Medical Terminology, Patient Interaction, Cultural Sensitivity, Stress Management, Team Collaboration, Attention to Detail, Time Management, Empathy

Industry

Hospitals and Health Care

Description

Patient Services Specialist - Patient Access Department at Sacred Heart Medical Center in Spokane, WA Shift Details: Full-time, Day shift, 40 hours a week The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: H.S. Diploma or GED. 1 year - Customer Service or healthcare registration. Preferred Qualifications: Coursework/Training - Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework. Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire. Registrar or third party payor experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Responsibilities

The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance, and medical information. They must consistently provide superior customer service, especially during high patient volumes or stressful situations.