Patient Services Specialist at RHC Group Management LLC

Fall River, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

30.0

Posted On

28 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Greeting, Call Management, Appointment Scheduling, Insurance Verification, Prior Authorizations, Ehr Proficiency, Customer Service, Interpersonal Communication, Administrative Support

Industry

Hospitals and Health Care

Description

Provider centered. Patient focused. Built for what healthcare should be. At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Patient Service Specialist who believes relationships matter and meaningful care start from within, you’ll feel right at home here. What you’ll do You’ll create a smooth, supportive experience for every patient by: * Greeting patients and checking them in with warmth and professionalism * Managing incoming calls, messages, and patient inquiries * Scheduling appointments, referrals, follow ups, and co pays * Assisting with insurance verification and prior authorizations * Supporting clear communication between patients and providers * Updating and maintaining accurate information in the EHR * Helping keep the front desk organized, efficient, and patient ready What you bring * Experience in healthcare, customer service, or administrative role * Strong communication and interpersonal skills * Comfort working in a fast paced, team-oriented environment * EHR proficiency (Athena or eCW preferred) * A positive attitude and a commitment to patient centered service Why you’ll Love Working Here We take care of our team so they can take care of patients. Benefits include: * Medical, dental, and vision coverage * Company funded HSA + exclusive healthcare discounts * 401(k) with company match * Company paid life insurance * Flexible time off + Vacation Exchange Program What We Value Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other. If you’re ready to grow, make an impact, and be part of a connected care team, we’d love to connect. Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Responsibilities

The specialist manages the front desk by greeting patients, scheduling appointments, and handling inquiries. They are also responsible for insurance verification and maintaining accurate patient records in the EHR system.