Patient Services Specialist at RHC Group Management LLC

Foxborough, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

25.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Scheduling, Insurance verification, EMR systems, Athena, Front office organization, Data entry, Patient relations, Detail-oriented, Multi-tasking

Industry

Hospitals and Health Care

Description

About Revere Medical At Revere Medical, we are building a more connected and patient-centered healthcare experience—one where every interaction matters. Our promise is simple: care you can trust, outcomes you deserve, and a future you can count on. As a physician-led organization, we are focused on strengthening communities through high-quality, accessible care. We invest in our people and our clinics so they have the tools, support, and environment needed to deliver exceptional experiences. As we continue to grow, we are looking for Patient Service Specialists who are passionate about creating a welcoming, seamless experience for every patient who walks through our doors. Is this you? · You enjoy helping people and creating a positive first impression · You take pride in delivering excellent customer service · You are organized, detail-oriented, and able to manage multiple priorities · You thrive in a team environment and communicate clearly with others · You want to be part of a growing organization where your role truly matters What you’ll do · Greet patients and provide a warm, professional experience at every interaction · Manage incoming calls, answer questions, and direct patients appropriately · Schedule appointments efficiently and accurately · Prepare for patient visits by verifying insurance, confirming appointments, collecting co-pays, and sharing any necessary pre-visit instructions · Maintain accurate and up-to-date patient records within the EMR system · Support the care team by ensuring patient needs are clearly communicated prior to visits · Assist with front office organization and day-to-day tasks to keep the practice running smoothly What you’ll bring · Strong customer service and communication skills · High school diploma or equivalent required · One to three years of experience in a medical office or similar setting preferred · Experience with EMR systems strongly preferred (Athena experience is a plus) · Ability to stay organized and professional in a fast-paced environment Why join Revere Medical At Revere Medical, you’re more than the front desk—you’re the first connection patients have to their care team. Your role is essential in shaping the patient experience and building trust from the very first interaction. We are committed to supporting our teams with the resources, training, and opportunities they need to grow. As we expand, you’ll have the opportunity to develop your skills, contribute to a strong team culture, and be part of an organization that is redefining what great care looks like at every touchpoint. Benefits designed for you We offer a comprehensive benefits package to support your health, financial well-being, and work-life balance, including: · Medical coverage (with discounts for services within Revere Medical) · Company-funded HSA · Dental and vision coverage · 401(k) with company match · Life and disability insurance · Additional programs and resources to support your overall well-being Our commitment Revere Medical is committed to fostering a workplace where everyone feels respected, supported, and valued. We do not discriminate in employment opportunities or practices on any basis protected by applicable federal, state, or local law.

Responsibilities

The Patient Services Specialist is responsible for greeting patients, managing incoming calls, and scheduling appointments. They also maintain accurate patient records and support the care team with administrative tasks to ensure smooth clinic operations.