• Ensure a high level of patient and visitor care and service, acting as the first point of contact
• Handling patient bookings and enquiries
• Manage patient billing and receipting
• Make appointments for procedures, prep appointments and consults
• Manage practice arrangements for multiple doctors and businesses
• Manage patient data and paperwork, ready for admissions
• Undertake banking and EFTPOS procedures
• Requires an experienced healthcare administration officer

About You:

You have a genuine passion for providing world-class patient care and adding value to Australian healthcare. You will have:

• Strong experience in an administrative role within a medical practice setting
• A high level of computer skills particularly Microsoft Office and Patient/ Practice Management Software
• An understanding of the Medicare and Private Health Insurance billing systems
• Ability to develop and maintain strong working relationships with patients, doctors and staff
• Strong organisational skills and a high level of drive
• Adaptability and flexibility to support the patient's needs
• Excellent communication and interpersonal skills
• Ability to prioritise and manage urgent requests calmly and efficiently
• Sound knowledge of medical terminology
• Ability to multi-task with great attention to detail
• Flexibility to work across business opening hours rosters - 8am to 6pm 

Culture and Benefits:

At Nexus, caring for our people, patients and employees is at the centre of everything we do. We value our strong team culture and go to great lengths to foster inclusion and engagement across our group.

• Great work life balance - Monday to Friday, no weekends and no public holidays
• Great discounts with hundreds of national retailers, health insurance, utilities
• Novated Leasing option plus discounts on travel and transport
• 12 weeks paid parental leave for eligible employees
• Employee referral bonus
• Focus on health and wellbeing (inc. Fitness Passport) and Employee Assistance Program
• Close to public transport