Patient Support Specialist at Community Care Physicians

Albany, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

24.0

Posted On

17 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Medical Scheduling, Insurance Verification, Medical Terminology, Patient Coordination, Clerical Experience, Computer Skills, Interpersonal Skills, Confidentiality

Industry

Medical Practices

Description

Family Practice Great Oaks is hiring a full-time Patient Support Specialist to join their team! This is a 40-hour work week. * Monday 10:30am-7:00pm * Tues-Thursday 9:30-6:00p * Friday 9:00am-5:30pm * Rotating Saturdays 8:30a-1:00pm. The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary. Responsibilities: * Greeting and checking in patients when they arrive to the office. * Process incoming telephone calls/messages based on office policy and procedure. * Schedule appointments for patients, following office protocols for access to care. * Schedule all follow up appointments as directed by the providers or as indicated on encounter forms. * Obtain patient signature on the appropriate waiver(s) according to insurance requirements * Organize and monitor the provider's daily schedule. * Maintain timely patient flow. * Verify patient insurance coverage/demographic information at each visit and update when necessary If you are interested in this opportunity and have the desired qualifications, please Apply Now! Compensation: $18.00 - $24.00 per hour CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay. CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment! We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians. Community Care Physicians is an Equal Opportunity Employer. Qualifications * High school graduate or equivalent with additional education desirable. * Previous clerical experience in a medical practice preferred. * Strong computer skills. * Knowledge of medical terminology and office procedures preferred. * Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers. * Maintain strictest confidentiality and discretion.

Responsibilities

The role involves greeting patients, managing telephone calls, and scheduling appointments according to office protocols. Additionally, the specialist is responsible for verifying insurance coverage and maintaining the provider's daily schedule to ensure timely patient flow.