Patient Support Specialist - Indonesia
at MEDvidi Health
Jakarta, JKT, Indonesia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 29 Apr, 2025 | Not Specified | 30 Jan, 2025 | 2 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT MEDVIDI
MEDvidi is a leading tele mental health provider delivering comprehensive online mental health services through a network of licensed professionals. We specialize in treating ADHD, anxiety, depression, stress, OCD, and insomnia, offering accessible and cost-effective virtual care solutions. With a global workforce of 150+ professionals, we’re committed to revolutionizing mental healthcare delivery through innovative telehealth solutions.
POSITION OVERVIEW
The Patient Support Specialist serves as a vital first point of contact for patients seeking mental health services through our telehealth platform. This role focuses on delivering exceptional customer service through various communication channels, providing initial patient support, and ensuring smooth coordination with Provider Assistants for escalated matters. The position emphasizes creating positive patient experiences while maintaining efficient communication flow.
Responsibilities:
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Graduate
Any field
Proficient
1
Jakarta, Indonesia
