ABOUT MEDVIDI

MEDvidi is a leading tele mental health provider delivering comprehensive online mental health services through a network of licensed professionals. We specialize in treating ADHD, anxiety, depression, stress, OCD, and insomnia, offering accessible and cost-effective virtual care solutions. With a global workforce of 150+ professionals, we’re committed to revolutionizing mental healthcare delivery through innovative telehealth solutions.

POSITION OVERVIEW

The Patient Support Specialist serves as a vital first point of contact for patients seeking mental health services through our telehealth platform. This role focuses on delivering exceptional customer service through various communication channels, providing initial patient support, and ensuring smooth coordination with Provider Assistants for escalated matters. The position emphasizes creating positive patient experiences while maintaining efficient communication flow.