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Patient Support Specialist at Southeast Community Health Systems

Independence, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Scheduling, Insurance Verification, Microsoft Office, Communication, Typing

Industry

Hospitals and Health Care

Description

Description Please Note: This position will be primarily assigned to the organization's mobile coach POSITION SUMMARY Performs customer service functions in the clinical office setting. Essential Functions: Responsible for all incoming calls. Scheduling of medical and dental appointments. Follow up on No-Show appointments. Working of the Dental Recall List. Inform patients of past due balance at point of contact. Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook. Retrieve appointments and messages from Patient Portal on a daily basis. Complete Patient Registration for medical and dental patients. Insurance Verification Collection of copays, deductible, and fees. Preparations for next day’s schedule Other reasonable duties as assigned Requirements SKILLS & ABILITIES Education: High School Diploma or GED Certificate required Computer Skills: Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint). Other Requirements: Ability to communicate in English, both verbally and in writing. Ability to communicate in different languages desired. Excellent customer service skills Ability to type 40 wpm desired

Responsibilities

The Patient Support Specialist performs customer service functions in a clinical office setting, including handling incoming calls and scheduling appointments. They also inform patients of balances and manage patient registration and insurance verification.