THE ABOVE JOB DESCRIPTION IS NOT INTENDED TO BE A COMPREHENSIVE LIST OF ALL DUTIES INVOLVED AND CONSEQUENTLY, THE POST HOLDER MAY BE REQUIRED TO PERFORM OTHER DUTIES AND PROVIDE CROSS COVER AS APPROPRIATE TO THE POST WHICH MAY BE ASSIGNED TO HIM/HER FROM TIME TO TIME AND TO CONTRIBUTE TO THE DEVELOPMENT OF THE POST WHILE IN OFFICE.

Qualifications:

1. PROFESSIONAL QUALIFICATIONS, EXPERIENCE, ETC

(a) Eligible applicants will be those who on the closing date for the competition:
(i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory
health agencies, or a body which provides services on behalf of the HSE under Section
38 of the Health Act 2004.
Or
(ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects
in the Department of Education Leaving Certificate Examination, including
Mathematics and English or Irish1. Candidates should have obtained at least Grade C
on higher level papers in three subjects in that examination.
Or
(iii) Have completed a relevant examination at a comparable standard in any equivalent
examination in another jurisdiction.
Or
(iv) Hold a comparable and relevant third level qualification of at least level 6 on the
National Qualifications Framework maintained by Qualifications and Quality Ireland,

The role will involve:

• Acting as a single point of contact of access to patients who are on the supported self-managed follow-up pathway,
• Supporting and coordinating remote surveillance for patients on the supported self-managed follow-up pathway, and
• Supporting and coordinating the overall needs of patients on the supported self-managed follow-up pathway.
• Act as central point of contact for patients triaging calls to the CNS team and escalating clinically urgent call