JOB SUMMARY

An exciting opportunity has arisen for Administrators to work within the Somerset Hub for Coordinating Care team. Due to an exciting change to the service we will be offering training to be based in Wells at Priory House, and then once induction period has ended base will be in Ashford Court Taunton.
The Somerset Hub for Coordinating Care consists of the Intermediate Care Bed Hub, Somerset Primary Link Urgent Referral Service, Hospital at Home Remote Monitoring Service and End of Life Care Coordination Centre. We are a friendly, hard working team and we heavily focus on health and wellbeing.
This job role will predominantly be based within the Somerset Primary Link Team but successful applicants will have the opportunity to work across the teams.
You’ll have strong attention to detail, advanced multitasking skills and will be comfortable working within a busy working environment.
Our service hours are 08:00 AM to 20:30 PM, 7 days a week, every day of the year and our service does not close. We are also open on all bank holidays.

ABOUT US

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!

JOB DESCRIPTION

Please see attached Patient Transfer Facilitator Job Description for further details of duties and responsibilities. Please note that the current Job Descriptions are under review, please contact the hiring manager for any questions or to arrange a visit of the service.

You’ll work closely with the Somerset Hub for Coordinating Care clinicians in facilitating a smooth referral process for service users and patients, providing a single point of contact for information on patients to be transferred / admitted to community hospital beds within the Primary Care Trust.
You’ll also support the Somerset Hub for Coordinating Care clinicians in providing an efficient referral process, to include booking transport and liaising with patients.
You will be required to work across multiple computer system’s, coordinate telephone calls and completing a range of reports.