At Matthews Dentistry, we’re not just providing dental care — we’re building a team of high-quality individuals who are passionate about learning, growing, and making a difference. We are seeking an energetic, intrinsically motivated Dental Assistant who is eager to be part of a practice that values teamwork, continuous improvement, and compassionate care.
If you love helping others, have a desire to master new skills, and want a career where you can thrive and find your passion, we want to meet you! Experience in dentistry is preferred but not required — we believe in investing in people first. If you demonstrate the qualities we’re seeking, we will provide on-the-job training.

WHAT WE’RE LOOKING FOR:

• A growth mindset: You embrace learning, adapt to change, and are always looking for ways to improve.
• Attention to detail: You notice the small things that make a big difference for patients and teammates.
• Communication skills: You know how to connect with patients and your team with clarity and warmth.
• Internal motivation: You bring energy, optimism, and a strong work ethic, you will take time necessary to help your patients and your team
• Team spirit: You lift others up, contribute ideas, and work together toward a shared vision. You participate in team meetings and add positive energy.

PREFERRED QUALIFICATIONS:

• Customer service experience
• Dental Insurance experience (preferred but not required)
• Familiarity with CareStack or dental software (a plus)

• Greet patients with warmth and professionalism, creating an exceptional first impression.
• Manage the schedule to ensure smooth patient flow and maximum productivity for the clinical team.
• Coordinate treatment plans, present financial arrangements, and help patients understand their options.
• Verify insurance benefits, submit claims, and follow up on outstanding balances.
• Maintain accurate and up-to-date patient records in dental software (CareStack experience a plus).
• Assist patients with billing questions, payment options, and financing arrangements.
• Communicate effectively with the clinical team to ensure patients receive timely, coordinated care.
• Contribute to a positive, solutions-focused team environment.