Payment & Back Office Processing Specialist at Hantec GmbH

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

29 Nov, 26

Salary

0.0

Posted On

31 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Banking & Credit

Description

Monitor daily deposit and withdrawal transactions across different PSPs and payment channels.
Process and verify transactions accurately and within the required SLA.
Monitor payment channels and identify failed, pending, rejected, or unusual transactions.
Ensure payment methods are operational and escalate any technical or processing issues promptly.
Monitor PSP balances and transaction limits to ensure sufficient liquidity for processing.
Coordinate with PSPs regarding transaction issues, payment delays, investigations, chargebacks, and settlements.
Support the activation, deactivation, and configuration of payment methods based on operational requirements.

Payment IntegrationUnderstand the basic technical flow of PSP/payment gateway integrations, including API-based payment processing.
Work closely with technical teams during the integration and testing of new PSPs and payment methods.
Support UAT testing for deposits, withdrawals, callbacks, transaction statuses, and payment confirmations.
Validate transaction data between the PSP, internal systems, and CRM/back-office platforms.
Identify integration-related discrepancies and coordinate with technical teams and PSPs for resolution.
Maintain an understanding of payment statuses, API responses, transaction references, and reconciliation requirements.

Reconciliation & ReportingPerform daily reconciliation between PSP reports and internal/CRM records.
Validate transaction status, amounts, currencies, fees, and settlement information.
Identify unmatched or missing transactions and investigate the root cause.
Prepare daily/weekly payment and reconciliation reports.
Track outstanding settlements and PSP balances.
Maintain accurate records of payment movements and reconciliation results.

Requirements2+ years of experience in payment operations, PSP operations, payment processing, fintech, or a similar environment.
Strong understanding of payment processing and payment lifecycle management.
Practical knowledge of PSP/payment gateway integrations and API-based payment flows.
Experience with deposit and withdrawal processing.
Experience with back-office/CRM transaction processing.
Good understanding of transaction reconciliation and settlement processes.
Strong Excel/Google Sheets skills, including formulas, filtering, reconciliation, and data analysis.
Ability to work with large transaction datasets and identify discrepancies.
Strong attention to detail and accuracy.
Good problem-solving and analytical skills.
Ability to work under pressure and meet strict operational deadlines.
Strong communication and coordination skills.
Willingness to work in shifts.

Responsibilities