Payment Gateway Technical Support Specialist (Latvia) at HHHUB, UAB

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payment Gateway, Technical Support, System Configuration, Data Integrity, Incident Investigation, Problem Solving, Attention to Detail, Fluent English, Fluent Russian

Industry

Financial Services

Description

Our client is a growing Payment Service Provider specialising in card payments and alternative payment methods for online merchants. The company operates in a regulated environment where reliability, security, and system availability are key priorities. This role supports day-to-day payment operations, ensuring the payment gateway runs smoothly and meets the needs of both merchants and internal teams. It’s a hands-on position for someone who enjoys working with payment systems, solving practical challenges, and contributing to stable, high-quality operations. 🔍 Responsibilities: Provide day-to-day operational and technical support for the payment gateway system. Configure and maintain system entities such as merchants, projects, terminals, and routing rules. Implement configuration changes including geolocation, limits, velocity controls, and routing logic. Monitor system performance, availability, and data integrity across connected systems. Test data processing, new releases, and gateway updates before and after production rollout. Coordinate integrations with merchants and third-party providers. Support incident investigations, including operational issues and potential security events. Manage access rights and data flows in line with internal policies. Maintain clear user and customer documentation and operational guidelines. Contribute to system improvements, new technology adoption, and disaster recovery planning. 🎓 Requirements: 2+ years of hands-on experience with a payment gateway or similar payment processing system. Solid understanding of card acquiring and payment processing flows. Working knowledge of IT systems relevant to payment platforms. Ability to act calmly in non-standard situations and adapt quickly to change. Strong problem-solving mindset with attention to detail. Fluent English and Russian (written and spoken). Self-driven, responsible, and comfortable working under pressure. Higher education is an advantage but not mandatory. ✨ The Employer offers: A key role in a growing PSP operating in the online payments space. Competitive compensation aligned with the Latvian FinTech market. Hybrid working model with flexibility. Exposure to real-world card processing and APM integrations. Opportunities to grow technical and payments expertise. A fast-moving, hands-on environment with visible impact. Supportive team culture with room for initiative and ownership. If you’re ready to support and scale modern payment infrastructure, let’s talk!

Responsibilities

The role involves providing operational and technical support for the payment gateway system and ensuring its smooth operation. Responsibilities also include monitoring system performance and coordinating integrations with merchants.