Payment Lifecycle Analyst at JPMC Candidate Experience page

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payment Operations, Cash Operations, Transaction Integrity, Process Improvements, Fund Transfers, Controls, Issue Resolution, Electronic Transactions, Manual Transactions, Reconciliations, SWIFT, ISO, Project Management, Compliance, Risk Management, Analytical Skills

Industry

Financial Services

Description

Lead the way in payment operations and make a meaningful impact for clients across Asia. As a Cash Operations Team Lead, you’ll drive operational excellence, champion process improvements, and collaborate with talented teams to deliver seamless payment experiences. Your leadership will help safeguard transaction integrity and support business growth in a dynamic environment. Join us to shape the future of payments and advance your career in a role where your expertise truly matters. As a Cash Operations Team Lead in Asia Core Cash Operations, you oversee daily payment processing and ensure the accurate and timely completion of fund transfers for our clients. You work with us to maintain strong controls, resolve issues, and drive continuous improvement in operational efficiency. Together, we foster a collaborative and high-performing culture focused on accuracy, compliance, and professional growth. Your leadership helps us deliver exceptional service and adapt to evolving business needs. Job responsibilities * Process electronic and manual transactions, including reconciliations, payments, receivables, and ecommerce payments. * Monitor and ensure timely, accurate processing of transactions in line with established policies and procedures. * Implement and maintain robust controls and procedures to mitigate operational risks and prevent errors. * Manage timely mail correspondence with internal and external clients. * Collaborate with cross-functional teams to optimize efficiency and effectiveness in daily operations. * Follow escalation matrix for identified issues and assist in issue resolution, including incident reporting. * Identify training and development needs for team members to enhance skills and capabilities. * Cross-train across multiple processes to support team flexibility. * Perform product verification tests (PVTs) to ensure process integrity. * Drive assigned projects focused on process improvements and operational excellence. * Ensure adherence to compliance standards and support risk management initiatives. Required qualifications, capabilities, and skills * Bachelor’s or Post Graduate degree in finance, accounting, business, or related field. * Minimum 5 years of experience in cash operations, payments processing, or financial services. * Strong knowledge of payment processes, payment systems, and regulatory requirements in the APAC region. * Working knowledge of international payment processing operations. * Expert knowledge of SWIFT, ISO, and international payment conventions and practices. * Excellent analytical, problem-solving, and decision-making skills. * Strong project management and analytical abilities. * Effective communication and interpersonal skills for collaboration with diverse stakeholders. * Demonstrated ability to drive process improvements and optimize operational efficiency. * Strong organizational and prioritization skills, with attention to detail. * Fluent written and verbal communication skills in English. Internal Application Eligibility Requirements TENURE: Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months. PERFORMANCE: Meets satisfactory performance standards as defined by the firm You affirm that you meet the Internal Application Eligibility Requirements. This includes checking or declaring potential conflict of interest as stipulated in the Employment of Relatives and Employees in Personal Relationships Policy [https://me.jpmchase.net/mejpmc/content/hr/geo/global/hr-policies/employment-of-relatives-and-employees-in-personal-relationships.aspx]. By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard [https://me.jpmchase.net/mejpmc/content/hr/hr-policies/employment-mobility/apply-for-internal-positions.aspx#1]. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s Human Resource (HR) Policies and Guidelines. Consult your Manager for any specific guidelines for your line of business or if you’re unsure about your eligibility for an internal application. Make sure your profile is updated in the new me@jpmc > Hiring and discuss internal mobility plans with your Manager at the soonest time possible. Attaching your updated resume is encouraged. In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Responsibilities

The role involves overseeing daily payment processing, ensuring accurate and timely fund transfers, and maintaining strong operational controls for clients in Asia. Responsibilities include processing various transactions, resolving issues via the escalation matrix, and driving continuous improvement in operational efficiency.